Name the competition and the feed
“Sports” is too broad for an availability check. Send the competition, teams, date and preferred commentary. Ask which source is currently available for your request. AFL, NRL, cricket, tennis and motorsport are examples of interests to discuss, not a blanket event guarantee.
Check the picture in motion
Watch a moving sequence, not only a static menu. Look for readable score graphics, smooth camera pans and synchronised commentary. A 4K label does not by itself prove that the underlying broadcast is native 4K or that your television is receiving that resolution.
Test the guide and any replay
Compare the EPG with your local clock and ask whether catch-up is available on that exact source. A guide listing is not a guarantee that a replay exists. Note the replay window shown by the player rather than assuming every channel has seven days.
Keep a second viewing choice
Before an important broadcast, confirm account access and your chosen device. If one source fails, ask support about an available alternative rather than repeatedly resetting the player. Test with enough time to resolve setup issues; trial approval is manual.