Information you submit
A trial request asks for contact details, country, device, player preference and channel selection. Portal devices may require a MAC address. A support message includes your name, email, subject and message. Provide only the information necessary for your request; do not include payment-card details or unrelated sensitive information.
Why we use it
We use the information to review trials, configure compatible access, answer enquiries and investigate service issues. Request references help identify your conversation. Technical security checks use network and request information to reduce automated abuse and duplicate submissions.
Service processing
Our hosting, database, security and checkout services process information needed to provide the site and fulfil requests. Checkout is a separate payment step with the available payment provider’s own terms. Selecting an external contact method opens the relevant communications service and its privacy rules apply there.
Contact destinations and browser storage
Direct contact details and checkout destinations are requested when you use their buttons rather than loaded with the page. That limits initial disclosure but does not make a displayed destination secret. Essential security components may use browser storage; no advertising tracker is intentionally included in this storefront.
Questions and corrections
Use the contact form to ask about access, correction or deletion of your request data. Include your request reference and enough information to locate it, but never publish account credentials. Retention may depend on the outstanding service request and applicable recordkeeping requirements.